What is a client area?
In short a Client area is a secure password protected section of your website, allowing permitted users to manage data, centralize and organize communication.
How do I add a client portal to my website?
How to create a customer portal on your website
- Step 1: Initial setup.
- Step 2: Configure and customize.
- Step 3: Enable the submit ticket and chat options.
- Step 4: Manage content.
- Step 5: Integrate the portal into your website.
What should a client portal include?
Key points that may indicate the need for customer portal solutions include:
- Share and exchange relevant documentation e.g. welcome packs, policies.
- Extend customer support services without recruiting further employees by allowing customers to raise issues and track support tickets.
- Improve access to invoices and quotes.
Where is the client area on SiteGround?
You can view or change your SiteGround Client Area and Site Tools logins from the Login & Profile menu.
Does SiteGround still use cPanel?
SiteGround just launched a new control panel, cPanel is no longer used for new shared accounts.
Why do I need a client portal?
Client portals can enhance customer experiences by offering extra channels for communication. When you make accurate, on-time information available to your customers, you are seen to be responsive to their needs. This gives you a much better chance of retaining that customer.
Why you need a customer portal?
Benefits of Customer Portals Customers can manage and track their support requests, giving them confidence that their concerns and questions are being heard and addressed. Your organization can also track the interactions of customers within the portal to highlight repeat issues or identify a new need.
What is a Zoho portal?
The Client Portal in Zoho Books is a dedicated space for your customers to view and manage all their transactions. It provides them more control over actions such as accepting estimates or paying invoices, from one place.
What are the features of a Web portal?
Typical web portal features include search functionality, corporate email, collaboration tools, and data integration.
Is SiteGround using cPanel?
We’ve made switching from cPanel to SiteGround’s new platform – Site Tools easy and convenient for you. You can be sure that the functionalities you are used to work with are available on the new platform and designed for simplicity.
Did SiteGround get rid of cPanel?
Those of you who are hosting on popular web host service Siteground, be aware that they are getting rid of cPanel on all their accounts, replacing the control panel with their own in-house built alternative. July 30th 2019 they are launching a redesigned user area with a new control panel they are calling ‘Site Tools’.
Did SiteGround remove cPanel?
Who are the main clients of SiteGround?
A significant portion of our clients are single-site users. They are small business owners, growing e-commerce shops, professionals, or bloggers. Their need for easier and faster onboarding has been one of the top priorities when reworking our interfaces.
Can You ship your site to a client?
Easily ship sites to clients. With our new setup, you can start your client’s site under your own hosting account and once ready, ship it to them with a click.
Why do we need site tools in cPanel?
In the cPanel setup, you have one primary site and subordinate addon sites, which do not get exactly the same functionality. From now on, with our Site Tools, all sites are equal! We needed our own implementation of Access Control, so that our new sub-user roles (collaborators and white label sub-clients) can have the desired access levels.
Which is an example of a site tool?
Most of our Site Tools perform a task in a single click. For example, you can create FTP users, MySQL databases, and more in seconds. We also set up helpful prompts and information on every page and for every tool, so that you can immediately access a walk-through on how to get a task done without navigating away. This opens in a new window.