How do I get help in Confluence?

How do I get help in Confluence?

Administrators can access a range of troubleshooting and support tools within Confluence. Go to > General Configuration > Troubleshooting and support tools to check the health of your instance, scan your logs, or send a support zip to our Support team.

How do I reach out to Atlassian support?

For non-phone support, you will need to use https://support.atlassian.com – or – ask your question here in the Atlassian Community and others may be able to assist. IE, Chrome… all the same.. It kicks me out of support page when creating issue and says backend had problem so can’t submit my ticket.

Is Confluence owned by Microsoft?

Confluence is a web-based corporate wiki (collaboration software) developed by Australian software company Atlassian….Confluence (software)

Developer(s) Atlassian
Stable release 7.11 / 2021-02-18[±]
Written in Java
Operating system Android iOS Linux Microsoft Windows

What can Confluence be used for?

Confluence is a collaboration wiki tool used to help teams to collaborate and share knowledge efficiently. With confluence, we can capture project requirements, assign tasks to specific users, and manage several calendars at once with the help of Team Calendars add-on.

How do I submit a support ticket in Jira?

To create a support request:

  1. Go to the Get Help tab and choose Contact technical support or report a bug.
  2. Enter: Contact email – this defaults to the email address of the logged-in user. It will be used to find your support account or, if no account is found, to create a new account.
  3. Hit Send.

How do I get to Jira support?

Raising a support request in Jira Click Administration ( ) > System > Troubleshooting and Support tools > Get Help > Contact Technical Support or Report a Bug. Fill out the Create Support Request form. Include as much information as possible to help our support team resolve your issue faster. Click Create.

What is Jira number?

Thanks! The number represents the total cards that would appear in that column if you did not have the quick filter selected. If you clear all of the quick filters, then you should see them.

What is atlassian data center?

Data Center is a deployment option providing high availability and performance at scale for your mission critical Atlassian applications. Our Data Center offering is available for Jira Software, Confluence, Bitbucket, Jira Service Management, Crowd, and Bamboo.

Is SharePoint an alternative to Confluence?

SharePoint offers better document version management than Confluence. SharePoint has built-in approval workflows to get the signoffs from stakeholders. SharePoint is more affordable than Confluence and comes free with any Microsoft 365 Business plan.

How is Confluence different from Jira?

Jira is basically a bug and issue tracking tool that allows you to manage and track issues throughout your project development lifecycle, whereas Confluence is a full-fledged project management and collaboration tool that stores and organizes all your information assets surrounding the project – everything from meeting …

Is Confluence like Trello?

Trello is all about collaboration— just like Confluence. In one glance, Trello tells you what’s being worked on, who’s working on what, and where something is in a process. Using Trello and Confluence together lets you use those pieces to illustrate a bigger story, plan, or project.

How do I contact Jira admin?

Click Edit Settings. Scroll down to the Contact Administrators Form and set it to ON. Enter your text in the Contact Administrators Message box.

Why do I use confluence?

Advantages Content management. Content management includes the creation, maintenance, organization, and deletion of content. Search. This tool supports a full-text search for all the content. Confluence Templates. Integration with JIRA. Page and File versioning. Feedback. User Management. Add-ons and plugins.

What does Confluence software do?

“Confluence is a team collaboration software, that enables organizations to create, collaborate, organize, and review project documents.”.

What is Jira Confluence tool?

A Confluence is a collaboration tool that stores and organizes all of your information assets around the projects you’re doing in JIRA. JIRA is an issue management platform that allows teams to manage their issues throughout their entire lifecycle easily. It is highly customizable and can fit in any workflow we need.

What is confluence server?

Confluence Server. Atlassian Confluence is team collaboration software that provides one place to share ideas, work together, and get stuff done. The Confluence Server mobile app helps you stay in sync with your team, wherever you are.