What is a Level 2 support engineer?

What is a Level 2 support engineer?

Tier 2 or second-line support or administrative level support is basically more in-depth technical level support and therefore experienced and knowledgeable on a particular product or service. Provide technical support to learn management systems. Advice and help in implementation of technology.

What is the salary of support engineer?

How much does a Support Engineer in United States make? The highest salary for a Support Engineer in United States is $116,388 per year. The lowest salary for a Support Engineer in United States is $50,750 per year.

Where can I go to be a support engineer?

Here are some of the most interesting jobs of former technical support specialists:

  • Help Desk Analyst Jobs (Overview)
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  • Information Systems Technician Jobs (Overview)
  • Network Technician Jobs (Overview)
  • Information Technology Technician Jobs (Overview)
  • Network Engineer Jobs (Overview)

What is 1st 2nd and 3rd line support?

The first line of support provides basic / common assistance; for more complex tasks, there is the second line of support; and for external services or highly technology-specific issues, there is the third line of support.

How do I get into tech support?

No Degree, No Problem! 6 Steps to Your First Tech Support Job

  1. Get Familiar with How Technology Works.
  2. Take an Alternate Position at an Innovative Tech Company.
  3. Start Picking Up Tech Skills on your Own.
  4. Tackle Tech-related Projects at your Current Job.
  5. Start Blogging.
  6. Join a Local Tech Meetup.

What is L1 support salary?

Average TCS L1 Support Engineer salary in India is ₹ 3.2 Lakhs for employees with less than 1 year of experience to 7 years. L1 Support Engineer salary at TCS ranges between ₹ 2 Lakhs to ₹ 5.2 Lakhs.

What’s considered a dead end job?

A dead-end job is a job where there is little or no chance of career development and advancement into a higher paid position. If an individual requires further education to progress within their firm that is difficult to obtain for any reason, this can result in the occupation being classified as a dead-end position.