How can I talk to AirAsia customer care?
- Chat with the AirAsia India virtual chatbot ‘Tia’ by clicking on the chatbot icon (icon) on the bottom right side of this page.
- Select your preference among the list of options such as “I want to change my flight”/ “I want to claim a refund”.
How do I speak to a live agent at AirAsia?
To access AirAsia AVA Live Chat, visit the airline’s website, then click the chat icon in the bottom left corner of the page. You can access it both on desktop and mobile versions of the website. The AirAsia mobile app also has the live chat functionality.
Is AirAsia still flying from Australia?
Following the travel restrictions imposed by the Governments of Australia and Malaysia, AirAsia is temporarily suspending passenger flights between Kuala Lumpur and Australia (Melbourne-Avalon, Gold Coast, Perth and Sydney) from 19 March 2020. Please find out more by downloading the documents below.
How do I contact AirAsia by email?
E-Mail: [email protected].
Does Air Asia still exist?
On 5 October 2020, the airline ceased operations due to low passenger demand caused by COVID-19 pandemic.
Is Air Asia still flying?
“AirAsia Cancelled my Flight”…
| AirAsia (Medium and Long-haul) | |
|---|---|
| Thai AirAsia X (XJ) | Temporary suspension of most flights from 16 March 2020 (XJ only flies international routes) |
How do I get a refund from AirAsia?
How to request a refund online
- Visit www.airasia.com.
- Tap on the floating AVA button on the lower right corner of your screen.
- A chat box will appear.
- On the next menu, choose AIRASIA NEW REFUND REQUEST.
Is there a hotline for AirAsia X in Australia?
Our hotline is dedicated to serve AirAsia X guests on flights with the airline code D7. For all other flights, please visit AirAsia Australia Customer Support or contact us via Live Chat or e-Form. 2. AirAsia Call Centre China / AirAsia China Contact (Phone Address)
Is there a customer service number for AirAsia?
In 2019 AirAsia moved its customer support division to the digital platform, so there are no call centers or phone numbers available. How to get help in urgent cases then? Learn how to contact customer service hotline in Australia, Singapore, Indonesia, Malaysia, Hong Kong, Philippines, Korea, Taiwan, United States, Thailand, and more.
Is there a live chat channel for AirAsia?
AirAsia Live Chat replaces traditional airline call centers and it’s the fastest way to get answers from the airline. Since AirAsia ceased its call center operations in 2019, live chat has become the main customer service channel.
How to talk to AirAsia support on WhatsApp?
If you are patient enough you may also have a chance to talk directly to someone from the AirAsia Support team, just bear in mind that the waiting times are usually quite long. AirAsia AVA on WhatsApp: +60 11-3516 5078. Open WhatsApp app on your mobile or desktop computer
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