Can you take money off your myki?
If you have a myki Pass that you’ve partially used, you can apply for a refund or convert the remaining value to myki Money. We’ll calculate your refund from the day you submit your application by deducting the fare for the time that’s already passed. deduct this cost from the full cost of your original myki Pass.
Can I transfer myki balance to another card?
No. Mobile myki is different to an existing myki card. You’ll need to buy and top up a new Mobile myki. To transfer any funds from your existing myki to Mobile myki you’ll need to deactivate the existing card.
How do I get my money off my expired myki?
Expired myki If your myki has expired, or is due to expire within 60 days, you’re entitled to an on-the-spot replacement. Your current balance will be transferred to the new myki, which you can use immediately.
Can I sell my myki card?
See here to get the location details of retailers selling Myki. V/Line conductors sell full-fare or concession Mykis, pre-loaded with Myki Money, for travel to and from V/Line stations between Melbourne and Geelong, Ballarat, Bendigo, Traralgon and Seymour.
How do I cancel Myki card?
To delete your Myki account from the Desktop App, simply login to your app, go to the ‘Desktop App Settings’, select ‘Settings’, and press on ‘Delete Myki Account’. A prompt will appear highlighting that this is an irreversible action.
How do I contact Myki?
Online – myki feedback: submit feedback about myki. By phone: call 1800 800 007 or TTY 9619 2727 to submit feedback to the public transport call centre. In person: visit one of the PTV Hubs.
What does MYKI stand for?
kiː/ MY-kee) is a reloadable credit card-sized contactless smart card ticketing system used for electronic payment of fares on most public transport services in Melbourne and regional Victoria, Australia. Myki replaced the Metcard ticketing system and became fully operational at the end of 2012.
How do I contact myki?
How do I cancel myki card?
How do I check how much money is on my myki card?
Simply allow 24 hours for travel and transactions to appear. You can also request up to two years of travel and transaction history by calling 1800 800 007. You can also see your myki Money balance, myki Pass expiry and last 10 transactions on a myki machine, Quick Top Up or myki Check myki equipment.
How do I delete my myki card?
Where can I get a refund for my Myki Pass?
If your travel plans change, you can apply for a refund online, visit a PTV Hub or contact our call centre on 1800 800 007. You can also convert the value of any remaining myki Pass days to myki Money. We calculate refunds from the date you submit your refund request, not the date your myki Pass was last used.
What to do when your Myki card expires?
When your Myki expires you can go to any staffed railway station or PTV Hub to get a free replacement card. The remaining balance on your old card will be transferred to the new one. If your Myki has a negative balance, you will have to top-up to a positive balance as part of the replacement process.
How much does it cost to travel on Myki?
If your travel is eligible for the Weekend Saver daily fare (Saturdays, Sundays and public holidays), then Myki charges you a maximum of $6.50 per day ($3.25 concession).
How much does a seniors Myki card cost?
How much does getting a Myki card cost? The cost of a card is $6 full fare, or $3 concession. The purchase price is not refundable. People who become eligible for a free Seniors Myki should apply for one as part of their application for a Seniors Card.