How do I get a refund from tube?
log in to your account on the TfL website (if you don’t have an account, you’ll need to sign up for free first). Click on ‘Service Delay Refunds’. You’ll be asked to provide info about your journey and the details of the Oyster card you used. You have to claim within 28 days of the delay.
Do TfL give refunds?
Refunds are given as pay as you go credit, web credit or by transfer into your bank account. If you used a paper ticket or National Rail smartcard, your refund is transferred into your bank account.
What lines will be affected by tube strike?
The five lines due to be affected are the Victoria, Central, Northern, Jubilee, and Piccadilly lines as RMT workers are set to strike from 04.30 on Friday. The dispute is over night shifts drivers are required to work as the night tube service is reintroduced for the first time since the start of the pandemic.
Why did I get a TfL refund?
Why you may be due a refund TfL automatically takes this charge even if it wasn’t your fault, eg, because of power cuts, broken machines or station evacuations. Getting a refund takes just a few minutes, and the amounts aren’t trivial: I followed the steps and found 13 incomplete journey charges.
What is the maximum fare on TfL?
Your journey time We set maximum times for all pay as you go journeys on the Tube, DLR, London Overground, TfL Rail and National Rail services. If you spend longer than the maximum journey time, you could be charged two maximum fares. A single maximum fare is: up to £8.60 in Zones 1-9.
How long does a contactless refund take?
Please note – If your refund was issued via contactless Apple Pay, you may find that the refund takes a little longer (up to 10 working days), as these are embedded with multiple layers of security to protect you against fraud, which can delay the refund process.
What time is the tube strike?
A 24-hour strike will start at 4.30am on Night Tube lines – Central, Jubilee, Northern, Piccadilly and Victoria – with further walkouts planned in the coming weeks. Members of the Rail, Maritime and Transport (RMT) union will walk out in a dispute over rosters, which will hit the planned return of Night Tube services.
How much do tube drivers earn?
Underground driver This was based on the financial year from April 1, 2019, to March 31, 2020, with 3,271 drivers said to earn this amount, not including bonuses. Tube drivers part of the job-share scheme earned £28,248, while part-time drivers earned a salary of £25,824.
What happens if I don’t tap out on the tube?
If you don’t touch in and out, we can’t tell where you’ve travelled from or to, so your journey will be incomplete. Maximum fares don’t count towards capping.
Is there a refund service for tube delays?
Train Reeclaim (yep, it really is spelt that way) is a free service that automatically claims refunds for delays from TfL. It covers the tube, DLR, London Overground and TfL Rail – though not other London train routes which let you use Oyster, such as Thameslink, or the Emirates Air Line.
What to do if your Tube ticket is delayed?
But if your journey on the underground is delayed by at least 15 minutes, you don’t have to put up with it. Whether you travelled using an Oyster card, contactless credit or debit card or paper ticket, you can ask Transport for London (TfL), which runs the transport in London, for a ‘service delay refund’.
How can I get a refund for a delayed train in London?
You CAN auto-claim if you use the free Train Reeclaim tool. Train Reeclaim (yep, it really is spelt that way) is a free service that automatically claims refunds for delays from TfL. It covers the tube, DLR, London Overground and TfL Rail – though not other London train routes which let you use Oyster, such as Thameslink, or the Emirates Air Line.
When do you get a refund from TfL?
TfL has specific rules about what’s classed as a service delay. If you’re delayed for 15 minutes or more and for reasons within TfL’s control, then you can get a refund. This includes anything which is TfL’s fault – for example, a defective train, faulty track or overrunning engineering work.