When do you have to reject a new car?
If you choose to reject a vehicle, it must be done within the first six months of delivery. All you need is your car, the keys and documentation and take it to your dealer along with a letter outlining the reasons for rejecting the vehicle.
What should I do if I reject a car on MotorEasy?
Although you can reject a faulty car it is usually best to let a dealer remedy any problems first. Make sure you get any work agreed in writing and in the vast majority of cases any work should be covered by the warranty. Protect your vehicle now with a MotorEasy Warranty!
Can a dealer order the wrong features on a new car?
Sometimes, disorganised dealers order the wrong features on a new car – such as a manual gearbox when an automatic had been requested. Fortunately, the law is on the side of the customer. Since the Consumer Rights Act came into force in October 2015, car buyers are better protected than ever.
What are your rights when returning a new car?
What Are Your Rights When Returning A New Car? Under the Consumer Rights Act, if the vehicle goes wrong within the first 30 days of ownership, you can simply reject it for a full refund . If a fault develops after those 30 days but within the first six months, the dealer gets one chance to fix it.
If you choose to reject a vehicle, it must be done within the first six months of delivery. All you need is your car, the keys and documentation and take it to your dealer along with a letter outlining the reasons for rejecting the vehicle.
What can I do if I have a problem with my new car?
Visit the section on Sales for more guidance on your consumer rights. Under your new car warranty, the manufacturer is liable for repairing any manufacturing defects which come to light during the warranty period.
Although you can reject a faulty car it is usually best to let a dealer remedy any problems first. Make sure you get any work agreed in writing and in the vast majority of cases any work should be covered by the warranty. Protect your vehicle now with a MotorEasy Warranty!
What Are Your Rights When Returning A New Car? Under the Consumer Rights Act, if the vehicle goes wrong within the first 30 days of ownership, you can simply reject it for a full refund . If a fault develops after those 30 days but within the first six months, the dealer gets one chance to fix it.