How to get a frontier self installation kit?

If you ordered new or upgraded services and you’re eligible for self-installation, we’ll send you a self-installation kit. Here are links to detailed self-installation instructions for internet and TV, including videos and equipment-specific guides: Still need help? Call 1.800.239.4430 or Live Chat Get ready for your safety-first appointment.

What’s the best way to troubleshoot frontier equipment?

Understand the Equipment You Have: Your Frontier equipment includes a combined modem The best way to troubleshoot internet or TV problems is a reboot. Restarting/rebooting your router or set-top box resets your device and often fixes the problem. If a reboot doesn’t work

Why do I need a frontier wireless modem?

Due to COVID-19, we are taking additional precautions to protect you and our technicians. This means that we perform installations Want to get the best performance from your wireless network? Here are some easy things you can do. Understand the Equipment You Have: Your Frontier equipment includes a combined modem

How to set up a frontier wireless router?

Your Frontier wireless router is configured out-of-the-box with its Wi-Fi turned on. Look for your network (or SSID) name and password on a sticker on the back, bottom or side of your router. To personalize your wireless network settings, please select your router brand and model number from the […]

How to set up a frontier VPN Server?

Frontier supports any equipment we […] Your VPN is a virtual private network that adds a level of security and privacy when you are working online from home. Once you install the software, turn on and configure your VPN, it will encrypt data that you send and receive. All of your data travels through the VPN server, basically setting up […]

Where is the reset button on my Frontier router?

On the rear panel of your router, you’ll see a Reset button. Use a pen or paper clip to press and hold the Reset button for 10 seconds. You’ll know it’s resetting when the lights on the front panel turn off and then start flashing. Your router is done rebooting when the Power light glows. Is my Frontier internet service out?

Can you buy your own frontier modem and router?

Can I still buy my own compatible Frontier modem and router? Technically, yes you can; however, using your own internet equipment instead of the provided Frontier modem and router means you’ll lose out on technical support and other benefits. Frontier does not endorse or support non-provided internet equipment.

Can a frontier customer repair a non frontier router?

Also, we cannot support or repair the non-Frontier equipment. Though infrequent, when a customer chooses to use a non-Frontier router, we see increased complaints and more difficulty with troubleshooting, performing online resets, and providing simple resolutions, so it costs more to serve that customer.

Can you buy your own WiFi router from Frontier?

Customer-owned FiOS router works just fine, but Frontier refuses to waive fee. Enlarge / A Wi-Fi router. Buying your own router instead of renting one from an ISP is one of the few reliable ways to save money on a broadband bill. But what if you buy and use your own router and the broadband provider still charges you a $10-per-month rental fee?

How much does it cost to lease a frontier router?

Frontier’s website states simply that “Frontier charges you a monthly lease fee for your Frontier router or modem—whether you use it or not,” and it claims that the Frontier-provided router is “the exact model needed for the peak performance of your voice, TV, and Internet services.”. Specifically,…

Where does my son use his frontier router?

Son and his wife, Karen, still use that FiOS router with their Frontier service at their home in a suburb near Dallas, and Son says Frontier never provided him with another router.

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