How do you formally say no problem?
No Problem Synonyms
- You’re welcome (Formal)
- Sure thing (Informal)
- No worries (Informal)
- Cool (Informal)
- It’s all gravy (Informal)
- It’s all right (Informal)
- Certainly (Formal)
- Of course (Formal)
How do you respond when someone says no problem?
As we’re all taught as children, the traditional response to “thank you” is “you’re welcome.” This reply goes back to the early 20th century, but since that time a slew of hip, laidback alternatives—”it’s nothing,” “forget it,” “think nothing of it,” “my pleasure,” “no sweat,” “no worries,” among others—have enlivened …
Is it unprofessional to say no problem?
No matter how you slice it, in American English, to use the phrase “No problem” as the correct response to “thank you” and most other situations is not accurate. In fact, it’s inappropriate, in most instances inaccurate and in some instances rude.
Can I say no problem to Sorry?
No problem is more suitable in situations where someone says sorry to you. They made a mistake, which you didn’t like, and if they said sorry, you can say no problem. When someone is thanking you for something, you can say you’re welcome.
Can I reply no problem to Sorry?
4 Answers. No problem is more suitable in situations where someone says sorry to you. They made a mistake, which you didn’t like, and if they said sorry, you can say no problem. When someone is thanking you for something, you can say you’re welcome.
Can I say no problem when someone says sorry?
Do you have a long response to your opening question?
It is often the case that a customer will provide a really long response to your opening question, but we want to focus on the issue at hand. It is often the case that a customer will provide a really long response to your opening question, but we want to focus on the issue at hand.
Do you expect an immediate response to a support request?
Sadly, while customers expect an immediate response to support requests (even if that’s just a friendly note saying it’s been received), the majority of businesses fail on this front. As one recent test of roughly 1,000 small, medium, and large companies found: Equally as bad, however, is an autoresponse that screams “auto.”
Why do we ask probing questions in the contact centre?
In the contact centre, we ask probing questions for each of the three reasons below: There are grey areas in the information that the customer has given you You cannot be sure of the customer’s intended outcome The customer does not sound convinced by the course of the conversation
When to ask for more information in customer support?
Whether your customer writes in with a simple “HELP ME” and leaves you to fill in the blanks, or you’re troubleshooting back and forth on a complex issue; information is always at a premium in support. To ask for more information, it’s important to explain why it’s needed, and how they can acquire it.
Can a customer issue be resolved to their satisfaction?
Most situations will be able to be addressed and the customer issue resolved to their satisfaction. Unfortunately, from time-to-time, there will be issues which simply cannot be resolved.
How to write canned responses to customer service questions?
Questions like that don’t require a lot of personalization. So, you just write some canned replies and paste them with minor adjustments into a chat thread. This way, you’re saving yourself tons of time and effort, customers are getting a quick answer, and your customer service team performance is improving drastically.
What’s the correct response to ” no problem “?
The correct response… one more time is “You’re welcome,” or “It’s my pleasure.” I’m declaring a personal crusade to stamp out the use of “No problem” in our society. Henceforth, this subject will be a standard item in all my seminars and presentations, as are a few other topics, such as writing thank you notes.
What happens when you say no problem to a customer?
Experience designer Mike Wittenstein agrees: “Even when ‘no problem’ is delivered cheerily and authentically, it still carries baggage with it: Saying ‘no problem’ in response to a customer request implies that the customer–or what they’re asking for– is a problem.